JINGDONG Logistics’ JoyExpress Makes Debut in Saudi Arabia, Enabling Delivery as Early as the Same or Next day
Riyadh, Kingdom of Saudia Arabia, June 18, 2025 – JINGDONG Logistics (also known as JD Logistics) launches JoyExpress, its self-operated B2C express delivery service in Saudi Arabia. Covering most regions, JoyExpress provides customers with high-quality doorstep delivery options, including cash-on-delivery, and delivery as fast as same-day or next-day, all fulfilled by its team of uniformed in-house couriers. Through its self-operated model, JoyExpress delivers reliable last-mile services while contributing to local job creation and the continued development of Saudi Arabia’s logistics sector. In Saudi Arabia, JINGDONG Logistics is establishing a network of warehouses, transfer and sorting centers, and a growing number of delivery stations. It is building a professional local team that includes in-house couriers, drivers, warehouse staff and customer service personnel. In addition to express delivery, the company also offers enterprise clients seamless and efficient end-to-end supply chain logistics solutions. JoyExpress will offer a suite of additional value-added services, including address changes, temporary return storage, scheduled deliveries, reverse pickups, and insurance coverage. It will also support cross-border shipping, customs clearance, and local transportation, offering a fully integrated solution for international and domestic commerce. JINGDONG Logistics is the logistics arm of China’s largest retailer JD.com. As one of the world’s leading technology-driven supply chain solutions and logistics services providers, JINGDONG Logistics is widely recognized for its self-built warehousing and delivery network. In China, the company operates more than 3,600 warehouses, 19,000 delivery stations and service outlets, and employs nearly 510,000 front-line operational employees, serving more than 600 million consumers and business clients. Saudi Arabia’s Courier, Express, and Parcel (CEP) market is growing rapidly, driven by a digitally savvy population and the continued rise of e-commerce. The market size is expected to expand at a CAGR of 6.48% from 2025 to 2030, with the B2C segment already accounting for 56% of the market value in 2024 according to Mordor Intelligence. “JINGDONG Logistics’ investment in Saudi Arabia aligns with our national vision to become a global logistics hub,” said Mr. Rayan Albakri, Deputy Minister for Logistics Services at Saudi Arabia’s Ministry of Transport and Logistics Services. “We welcome the company’s advanced self-operated express delivery services, which we believe will not only elevate service standards in the Kingdom but also create new opportunities for employment, innovation, and industry development in support of Vision 2030.” “The launch of JoyExpress marks a key milestone in JD.com’s international journey and business development in Saudi Arabia. JINGDONG Logistics will provide leading edge services to our customers in KSA and importantly align with Saudi Arabia’s Vision 2030 strategy with its focus on Logistics and Job Creation,” said Charlie Peng, Head of Middle East at JINGDONG Logistics. “We look forward to expanding JoyExpress across the Kingdom, bringing our industry-leading large-item delivery and installation capabilities to the market, while continuously enhancing our sector-specific supply chain logistics capabilities in areas such as apparel, electronics, and fresh goods.” With the launch of JoyExpress, JINGDONG Logistics has now established a fully self-operated logistics chain in the Middle East, encompassing warehousing, transport, and last-mile delivery. Moving forward, the company will continue to scale its global warehousing network, expand international flight routes, and enhance multimodal transportation capabilities to better serve customers and partners across the region. Media contact: press@jd.com About JINGDONG Logistics JINGDONG Logistics (HKEX: 2618), also known as JD Logistics, is a leading technology-driven supply chain solutions and logistics services provider. JINGDONG Logistics has established six highly synergized logistics networks including warehousing, line-haul transportation, last-mile delivery network, bulky items, cold chain logistics, and cross-border logistics networks. As of December 31, 2024, including cloud warehouses operated by third parties, JINGDONG Logistics manages over 3,600 warehouses, with a total area exceeding 32 million square meters. Its comprehensive service coverage spans nearly all regions, towns, and populations across China. JINGDONG Logistics has strategically built a Global Smart Supply Chain Network, featuring highly automated warehousing systems and reliable international transportation solutions. The company currently operates over 100 bonded, direct mail and overseas warehouses, with a total GFA exceeding 1 million square meters, spanning 19 countries and regions worldwide. “JoyLogistics” and “JoyExpress” are JINGDONG Logistics’ international business brands. About JD.com, Inc. JD.com, Inc. (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading e-commerce company transferring to be a technology and service enterprise with supply chain at its core. JD.com, Inc.’s business has expanded across retail, technology, logistics, health, property development, industrials, private label, insurance and international business. Ranked 47 on the Fortune Global 500, JD.com, Inc. is China’s largest retailer by revenue. (yuchuan.wang@jd.com)